Your Guide to Member’s Mobile: Benefits, setup & revenue
Member’s Mobile is a B2B2C loyalty product that lets organisations provide members with a fully branded mobile plan. It’s a scalable, low-cost way to add real everyday value to your loyalty or rewards program while creating a new, recurring revenue stream.
Member’s Mobile is designed for membership organisations, unions, and associations that want to expand their loyalty programs. By partnering with Gratifii, you can launch a co-branded mobile plan that strengthens retention and delivers exclusive member-only perks.
Member’s Mobile is an ideal loyalty solution if your organisation is:
- Looking to create a new vertical without setup or compliance costs
- Aiming to supercharge your loyalty or rewards program
- Seeking a cost-effective way to increase member engagement
- Wanting to generate a recurring revenue stream
- Running a scalable membership model
- Regularly communicating with your members directly
If your goal is to deliver more value-driven loyalty products, Member’s Mobile is a strong fit.
Your company receives a co-branded mobile experience featuring your logo, brand colours, lifestyle imagery, and custom plan names. The platform is fully built and managed by Member’s Mobile, giving your organisation a seamless way to offer a telco-style service without the complexity.
The process is designed to be simple for organisations:
- We create a co-branded Member’s Mobile page.
- Members select their plan and order a SIM online.
- SIMs arrive within 3–7 business days.
- Members activate their SIM at membersmobile.com.au with guided steps.
Your organisation only needs to promote the benefit — we take care of the logistics.
There is zero upfront cost to launch Member’s Mobile. Your organisation can deliver this new loyalty product to members, customers, partners, or employees without any setup investment.
Member’s Mobile handles the regulatory compliance, microsite build, and ongoing operations. This allows your company to provide branded mobile plans without taking on the risk or legal obligations of being a telco provider.
Your company can launch in as little as one week after signing the contract. The steps are straightforward:
- Provide logo and branding for the microsite
- Choose names and inclusions for your plans
- Sign the data flow agreement
- Confirm any member authentication requirements
- Launch your loyalty-branded mobile service
Your organisation can offer members three customisable mobile plans, all including:
- Unlimited calls and texts within Australia
- Data banking
- Access to the Optus 5G network
This gives members flexibility while reinforcing your organisation’s value.
Member’s Mobile operates on the Optus 5G network, providing members with premium speed, reliable coverage, and confidence in their service.
No. All Member’s Mobile plans are month-to-month with no lock-in contracts, making them attractive for members who want flexibility.
Yes. Members can easily transfer their existing number with little to no downtime, making the switch simple.
Activation is quick and member-friendly:
- Visit membersmobile.com.au and click “Activate SIM.”
- Enter details and choose to keep or change number.
- SIM activation is usually complete within minutes.
Member’s Mobile strengthens your loyalty offering by giving members a high-utility, everyday benefit. Key advantages:
- Exclusive member-only pricing
- Co-branding to reinforce your organisation’s value
- Flexible contracts and Australian-based support
- Premium Optus 5G access
This improves retention, satisfaction, and engagement with your program.
By including Member’s Mobile in your loyalty or benefits program, your organisation can:
- Differentiate with an everyday utility members use
- Drive long-term retention with a value-based perk
- Reinforce your brand with co-branded experiences
- Deliver high perceived value at no cost to you
Your company earns recurring monthly revenue from every plan sold, through a margin on the total plan price. This creates a predictable income stream that scales with member uptake.
You can create your own assets, or Gratifii can support with marketing services, including asset design, campaign development, and go-to-market strategy to maximise adoption.
Through Gratifii’s partnership with Fastter, Member’s Mobile provides Australian-based customer support by phone and email:
- Mon–Fri: 8am – 10pm
- Sat–Sun: 8am – 6pm
With consistently high NPS scores, our support team ensures members feel confident and well-served — reinforcing both your brand and your loyalty program.