CASE STUDY
Boosting retention
& recognition
Client: Coles Australia – a leading grocery retailer with 120,000 employees and 1,500 stores nationwide.
Goal: To improve employee retention and attract new, motivated people to the team.
Solution: A My Coles branded portal with access to generous discounts and perks, all easily accessible on Mobile.
Results: High employee engagement, significant employee savings, and strengthened Coles’ employer brand.
PORTAL PREVIEW
Easy access for maximum engagement
We built and maintained a My Coles branded portal for the supermarket chain, packed with bespoke rewards. A suite of exclusive perks were regularly refreshed and promoted via custom communications and a dedicated team member portal. The whole experience was designed to keep people coming back for more, with:
- Access to 2,000 discounted gift cards, vouchers, and experiences
- Easy access to benefits anytime, anywhere, with mobile optimisation
- Fresh ‘Hot Deals’ to maintain high engagement
A GLIMPSE INTO PORTAL IMPACT
34,000
Rewards purchased in the first year of the portal going live
41%
Average savings per reward for Coles employees
129,000
Coles team members gained access to exclusive perks
Testimonials
What Coles
had to say
“Through our partnership with Gratifii, Coles Group team members have access to generous product and service discounts. Their excellent product offers and commitment to client service has meant our relationship has continued to grow.”
Reward & retain your best people
We help brands boost loyalty and attract high performers with exciting and meaningful rewards. Whether you’re looking for a custom-branded rewards store, sourcing and fulfilment, or access to our pre-negotiated offers – we’ve got the tools and experts to help.
